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What Our Customers Say

Feedback from our customers in very important to us and helps us to shape our services for the future. We collect feedback in lots of different ways including our Praise or Grumble Scheme.

You can read testimonials from people who have received our care or support services or you can look at our customer survey results. We also have several case studies which describe in more detail how we have supported individuals.

In January 2004 Ian Walker moved in to All Saints, a project run by NCHA for people with mental health needs. Prior to this Ian was homeless and using drugs. Over the next 6 years Ian wrote articles for our service user magazine - Voice Box, to keep us abreast of his progress.  Read Ian's remarkable story, told in his own words.

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